Restaurant BOH Lead — Team Growth & Guest Experience

fogo; Pittsburgh (Allegheny County); Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Life Insurance

Disability Insurance

Voluntary Benefits

Zusammenfassung

Fogo de Chão in Pittsburgh, PA is seeking a Restaurant Assistant Manager to lead daily operations, supervise team members, and ensure exceptional guest experiences. You will manage reservations, training, and certification compliance while maintaining inventory, forecasting, and safety standards in a fast-paced churrasco environment.

The role requires strong leadership, hands-on coaching, and a proven track record in restaurant operations.

Qualifikationen

• 5 years restaurant operations, and 3 years churrasco and churrascaria cuisine knowledge preferred.
• High School Diploma or equivalent is required. Bachelor's degree in hotel/restaurant management is desirable.
• Proficient in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
• Occasional travel may be required.

Aufgaben

• Advise and supervise restaurant team members.
• Attract, develop, and retain all restaurant team members.
• Utilize GuestBridge/OpenTable to manage guest reservations and wait times.
• Ensure all employees have completed and hold unexpired food handler certifications.
• Promote a Culture of Recognition (OZ Principle).
• Ensure guest satisfaction and resolve guest concerns.
• Responsible for inventory, forecasting and setting targets.
• Promote EcoSure program management and action plan.
• Ensure safety policies and procedures are communicated and adhered to.
• Ensure guest and team member safety.
• Ensure guest satisfaction with experience.

Kenntnisse

Guest service

Team leadership

Adaptability

Planning & organizing

Coaching & developing team

Resilience

Policies & procedures

Communication

Ausbildung

High School Diploma or equivalent

Bachelor’s degree in hotel/restaurant management desirable

Tools

Microsoft Office

Aloha POS

Hotschedules

Workday

GuestBridge

MenuLink

Jobbeschreibung

Fogo de Chão in Pittsburgh, PA is seeking a Restaurant Assistant Manager to lead daily operations, supervise team members, and ensure exceptional guest experiences. You will manage reservations, training, and certification compliance while maintaining inventory, forecasting, and safety standards in a fast-paced churrasco environment.

The role requires strong leadership, hands-on coaching, and a proven track record in restaurant operations.