Restaurant Ops Lead - Guest Experience & Team Growth

Prismhr Hire; High Ridge (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Dynamic team environment

Leadership development

Impact on guest experience

Competitive compensation

Job summary

Prismhr Hire is seeking a motivated restaurant leader to oversee daily operations, guide front- and back-of-house teams, and ensure guest satisfaction in a high-volume setting. You will balance staff development with operational excellence, maintain service standards, and support financial goals.

The role requires strong leadership, communication, and problem-solving abilities, along with flexibility to work evenings, weekends, and holidays as needed.

Qualifications

• Previous management experience in a restaurant, hospitality, or similar high-volume service environment.
• Strong leadership, communication, and interpersonal skills.
• Ability to organize tasks, solve problems, and make decisions in a fast-paced setting.
• Demonstrated focus on guest service and team development.
• Experience with scheduling, inventory, labor management, or cost controls preferred.
• Knowledge of food safety and sanitation standards.
• Ability to work evenings, weekends, and holidays as needed.

Responsibilities

• Supervise daily front-of-house and back-of-house restaurant operations to ensure smooth and efficient service.
• Lead, coach, and support team members to promote strong performance, teamwork, and guest satisfaction.
• Assist with hiring, onboarding, training, scheduling, and performance management.
• Monitor food quality, service standards, cleanliness, and safety practices to maintain compliance and consistency.
• Resolve guest concerns professionally and in a timely manner.
• Support inventory management, ordering, and cost control efforts.
• Review sales, labor, and operational reports to help achieve business goals.
• Collaborate with leadership to implement process improvements and maintain a positive workplace culture.
• Ensure adherence to company policies, health regulations, and all applicable laws.

Skills

Leadership

Communication

Interpersonal skills

Problem solving

Guest service

Team development

Scheduling

Inventory management

Cost controls

Food safety

Job description

Prismhr Hire is seeking a motivated restaurant leader to oversee daily operations, guide front- and back-of-house teams, and ensure guest satisfaction in a high-volume setting. You will balance staff development with operational excellence, maintain service standards, and support financial goals.

The role requires strong leadership, communication, and problem-solving abilities, along with flexibility to work evenings, weekends, and holidays as needed.