Restaurant Ops Lead – Guest Experience & Growth

Anchor Point Management Group; Franklin (IN); On-site; USD 55,000 - 72,000; Full time

Benefits offered by this job

Competitive pay

Same-day pay options

Manager Bonus Potential

Flexible scheduling

Team Member discounts

Fun, team-oriented atmosphere

Opportunities for growth and developh

Job summary

Buffalo Wild Wings in Franklin, IN is seeking an Assistant Manager to lead and motivate a fast-paced team while supporting the General Manager. You’ll help run the playbook across front-of-house, back-of-house, bar, and takeout to ensure energy, quality, and guest satisfaction.

You’ll coach staff, manage daily operations, and uphold food safety and responsible alcohol service. The role requires 2+ years in restaurant leadership, a high school diploma, and a passion for growth in a team-focused

Qualifications

• Understanding of restaurant operations, food safety, and responsible alcohol service preferred.
• 1–3 years of restaurant or leadership experience preferred.
• Team-first mindset; you enjoy supporting teams, building culture, and leading by example.
• High energy; you thrive in a fast-paced environment and bring hustle and positivity to every shift.

Responsibilities

• Support and inspire Team Members to deliver top-tier service and unforgettable fan experiences
• Assist in coaching, training, and developing the team—helping build an all-star lineup
• Help execute daily operations, ensuring quality, speed, and accuracy across all areas
• Step in where needed—front of house, back of house, bar, or takeout—to keep things running strong
• Help maintain a clean, safe, and compliant environment
• Support promotions, local marketing efforts, and in-store fan engagement

Skills

Leadership

Communication

Organizational skills

Attention to detail

Team building

Education

High school diploma or equivalent

Job description

Buffalo Wild Wings in Franklin, IN is seeking an Assistant Manager to lead and motivate a fast-paced team while supporting the General Manager. You’ll help run the playbook across front-of-house, back-of-house, bar, and takeout to ensure energy, quality, and guest satisfaction.

You’ll coach staff, manage daily operations, and uphold food safety and responsible alcohol service. The role requires 2+ years in restaurant leadership, a high school diploma, and a passion for growth in a team-focused