Restaurant Ops Lead — Growth & Guest Experience

Love's Travel Stops; Newtown (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Tuition assistance program

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Job summary

Love's Travel Stops is seeking an experienced Restaurant Assistant Manager to lead daily restaurant operations, supervise staff, and drive sales while ensuring top customer satisfaction. You will support budgeting, P&L awareness, and reporting within a fast-paced, service-focused environment.

The role offers growth opportunities, a flexible schedule, and a structured benefits package designed for a dynamic team in a national chain.

Qualifications

• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
• Strong organizational and multitasking abilities with attention to detail.
• Effective teamwork skills.
• Physical demands include standing, walking, bending, and frequent lifting.

Responsibilities

• Ensure a safe, clean, and well-maintained facility through facilities and equipment maintenance along with adherence to proper food safety procedures.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation.
• Assist the Restaurant Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
• Work with the team to prepare and package customer orders in a timely manner to maximize customer service expectations and results.
• Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
• Collaborate with Restaurant Manager in the efforts of talent acquisition.

Skills

Communication skills

Customer service

Organizational skills

Teamwork

Salesmanship

Tools

Microsoft Office

Job description

Love's Travel Stops is seeking an experienced Restaurant Assistant Manager to lead daily restaurant operations, supervise staff, and drive sales while ensuring top customer satisfaction. You will support budgeting, P&L awareness, and reporting within a fast-paced, service-focused environment.

The role offers growth opportunities, a flexible schedule, and a structured benefits package designed for a dynamic team in a national chain.