Restaurant Ops & Guest Experience Leader - Flexible Hours

G Hospitality; Providence (RI); On-site; USD 45,000 - 65,000; Full time

Job summary

G Hospitality is seeking an Assistant General Manager to enhance operations in its restaurants. The AGM will manage daily activities, ensuring a memorable guest experience while supervising staff and coordinating restaurant operations.

Experience in customer service and strong leadership skills are essential. Ideal candidates will be adaptable, possess extensive food and beverage knowledge, and be certified in TIPS and Servsafe. Flexible hours, including nights and weekends, are required.

Qualifications

• Proven customer service experience with a guest forward service attitude.
• Extensive food and beverage knowledge, with ability to recall ingredients.
• Strong leadership, motivational and people skills.

Responsibilities

• Manage floor shifts, resolving guest and staff issues.
• Coordinate daily restaurant management operations.
• Prepare shift schedules and supervise wait staff.

Skills

Customer service experience

Food and beverage knowledge

Leadership and team management

Financial management skills

Familiarity with restaurant management software

Education

TIPS and Servsafe certification

Tools

OpenTable

Toast

Job description

G Hospitality is seeking an Assistant General Manager to enhance operations in its restaurants. The AGM will manage daily activities, ensuring a memorable guest experience while supervising staff and coordinating restaurant operations.

Experience in customer service and strong leadership skills are essential. Ideal candidates will be adaptable, possess extensive food and beverage knowledge, and be certified in TIPS and Servsafe. Flexible hours, including nights and weekends, are required.