Restaurant Operations Supervisor - Guest Experience Lead

Greenville Embassy Suites; Greenville (SC); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Paid time off

DailyPay

Tuition reimbursement

Brand discounts

Job summary

Greenville Embassy Suites is seeking a hands-on Restaurant Supervisor to lead our dining team in Greenville, SC. The role focuses on guest satisfaction, operational efficiency, and team development.

With 2+ years in restaurant service and at least 1 year in supervision, you’ll ensure food safety, manage shifts, and resolve guest concerns from arrival to checkout. Competitive hourly pay and benefits support your growth.

Qualifications

• 2+ years of restaurant service experience.
• At least 1 year in a supervisory role.
• Food Safety and Alcohol Awareness certifications (or ability to earn within 60 days).

Responsibilities

• Lead, train, and schedule restaurant team members to deliver seamless service across every shift.
• Resolve guest concerns quickly and independently, ensuring exceptional experiences from arrival to checkout.
• Ensure opening and closing side work is completed accurately and consistently.
• Maintain food safety and sanitation standards and keep equipment clean.
• Assist servers and other restaurant staff to keep service smooth.

Skills

Restaurant service

Supervisory experience

Customer service

Job description

Greenville Embassy Suites is seeking a hands-on Restaurant Supervisor to lead our dining team in Greenville, SC. The role focuses on guest satisfaction, operational efficiency, and team development.

With 2+ years in restaurant service and at least 1 year in supervision, you’ll ensure food safety, manage shifts, and resolve guest concerns from arrival to checkout. Competitive hourly pay and benefits support your growth.