Guest Experience Associate - Growth & Perks

Atrium Hospitality; Greenville (SC); On-site; USD 14,000 - 20,000; Full time

Benefits offered by this job

Career growth

401(k) plan

Health coverage

Paid time off

DailyPay & discounts

Tuition reimbursement

Job summary

Atrium Hospitality is hiring at the Greenville Embassy Suites to provide friendly guest service in a hotel restaurant setting. You will greet guests, take orders, assist with reservations, and coordinate with the kitchen to ensure smooth dining experiences.

No prior experience is required, but a positive attitude and willingness to learn are essential. Flexible shifts, stand/walk up to 50 lbs, and certifications or willingness to obtain them within 60 days are part of the role.

Qualifications

• No experience? No problem! If you have a great attitude and love teamwork, we'll teach you the rest.
• Restaurant, customer service, or cashier experience preferred.
• Food Safety and Alcohol Awareness certifications (or willingness to obtain within 60 days).
• Ability to stand, walk, bend, and lift up to 50 lbs during your shift.
• Flexible availability for days, nights, weekends, and holidays.

Responsibilities

• Greet guests, take and deliver orders, and ensure timely, friendly service throughout their visit
• Schedule reservations, answer phone calls, and assist with special requests or events
• Monitor assigned tables, coordinate with the kitchen, and handle guest questions or concerns
• Process payments, ensure proper tip reporting, and close out sales at end of shift
• Maintain clean, fully stocked service stations and assist with resetting tables

Skills

Customer service

Teamwork

Attitude

Job description

Atrium Hospitality is hiring at the Greenville Embassy Suites to provide friendly guest service in a hotel restaurant setting. You will greet guests, take orders, assist with reservations, and coordinate with the kitchen to ensure smooth dining experiences.

No prior experience is required, but a positive attitude and willingness to learn are essential. Flexible shifts, stand/walk up to 50 lbs, and certifications or willingness to obtain them within 60 days are part of the role.