Restaurant Operations Supervisor

CAVA - Bearden Station; Knoxville (TN); On-site; USD 53,000 - 72,000; Full time

Benefits offered by this job

Early Wage Access

Health Insurance

Dental Insurance

Vision Insurance

Telemedicine

Pet Insurance

401k enrollment

Paid sick leave

Parental leave

Community service leave

Free CAVA Meal per shift

Job summary

CAVA is seeking an Assistant General Manager in Knoxville to partner with the General Manager and Area Leader in driving store performance and guest satisfaction. You will help with scheduling, forecasting, labor management, and inventory while developing hourly Team Members through coaching and leadership.

The role offers a competitive hourly wage of $22, projecting roughly $62,920 annually for a 50-hour week, with opportunities to lead operations at a high-standard, guest-focused restaurant.

Qualifications

• 1–2 years of experience in a supervisory or management role within the restaurant or hospitality industry.

Responsibilities

• Assist the General Manager in managing daily restaurant operations.
• Ensure adherence to CAVA’s standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching, and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance the guest experience by upholding high service standards and promptly addressing customer concerns.
• Implement strategies to boost customer satisfaction and loyalty.
• Lead by example in customer service and encourage the team to follow suit.
• Support with managing financial aspects including tracking sales, cash handling, and adhering to budget guidelines.
• Assist with preparing financial reports, analyze performance metrics, and identify areas for improvement.

Skills

Leadership

Team management

Communication

Customer service

Problem solving

Adaptability

Job description

CAVA is seeking an Assistant General Manager in Knoxville to partner with the General Manager and Area Leader in driving store performance and guest satisfaction. You will help with scheduling, forecasting, labor management, and inventory while developing hourly Team Members through coaching and leadership.

The role offers a competitive hourly wage of $22, projecting roughly $62,920 annually for a 50-hour week, with opportunities to lead operations at a high-standard, guest-focused restaurant.