Restaurant Operations & Service Leader

Military, Veterans and Diverse Job Seekers; Morris Plains (NJ); On-site; USD 60,000 - 90,000; Full time

Job summary

Military, Veterans and Diverse Job Seekers in New Jersey seeks a Restaurant Manager to oversee daily Front of the House and Back of the House operations, ensuring seamless service and strong cost control. The role requires proven leadership, exceptional customer service, F&B knowledge, and experience with OpenTable/PeachWorks, plus a Bachelor’s degree.

You will train staff, review quality, manage vendors, and promote the brand through local events.

Qualifications

• Proven work experience as a Restaurant Manager, Restaurant General Manager, or Hospitality Manager.
• Proven customer service experience as a manager.
• Extensive F&B knowledge; ability to recall ingredients and dishes.
• Familiarity with restaurant management software (OpenTable, PeachWorks).
• Strong leadership and people skills.
• Acute financial management skills.
• BSc degree in Business Administration; hospitality management or culinary schooling is a plus.

Responsibilities

• Coordinate daily Front of the House and Back of the House operations.
• Deliver superior service and maximize customer satisfaction.
• Respond to customer complaints efficiently and accurately.
• Review product quality and research new vendors.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback.
• Estimate future needs for goods and cleaning products.
• Ensure sanitation and safety compliance.
• Promote the brand in the local community through events.
• Train staff on customer service practices.

Skills

Leadership

Customer service

Financial management

Staff motivation

Education

BSc in Business Administration

Tools

OpenTable

PeachWorks

Job description

Military, Veterans and Diverse Job Seekers in New Jersey seeks a Restaurant Manager to oversee daily Front of the House and Back of the House operations, ensuring seamless service and strong cost control. The role requires proven leadership, exceptional customer service, F&B knowledge, and experience with OpenTable/PeachWorks, plus a Bachelor’s degree.

You will train staff, review quality, manage vendors, and promote the brand through local events.