Restaurant Operations & Service Leader

Military, Veterans and Diverse Job Seekers; Woodbridge Township (NJ); On-site; USD 52,000 - 68,000; Full time

Job summary

Military, Veterans and Diverse Job Seekers in Woodbridge Township, NJ is seeking an experienced Restaurant Manager to oversee daily operations and drive guest satisfaction.

You will lead Front of House and Back of House teams, manage staff, ensure compliance with sanitation and safety regulations, and control costs to maximize profitability. Proficiency with OpenTable and PeachWorks is valued.

Qualifications

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager.
• Proven customer service experience as a manager.
• Familiarity with restaurant management software (OpenTable, PeachWorks).
• Strong leadership and financial management skills.

Responsibilities

• Coordinate daily Front of the House and Back of the House operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils, and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Manage the restaurant's good image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly, and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads).
• Train new and current employees on proper customer service practices.
• Implement policies and protocols that will maintain future restaurant operations.

Skills

Restaurant management

Customer service

OpenTable

PeachWorks

Leadership

Financial management

Staff training

Education

BSc in Business Administration

Hospitality/culinary training

Tools

OpenTable

PeachWorks

Job description

Military, Veterans and Diverse Job Seekers in Woodbridge Township, NJ is seeking an experienced Restaurant Manager to oversee daily operations and drive guest satisfaction.

You will lead Front of House and Back of House teams, manage staff, ensure compliance with sanitation and safety regulations, and control costs to maximize profitability. Proficiency with OpenTable and PeachWorks is valued.