Restaurant Operations Manager - Guest Service & Budget

Boyd Gaming Corporation; Kansas City (MO); On-site; USD 55,000 - 76,000; Full time

Job summary

Boyd Gaming Corporation in Missouri is seeking a Food & Beverage Outlet Manager to oversee daily restaurant operations, ensure guests receive prompt, courteous service, and uphold company standards.

You will manage scheduling, training, and performance of staff, monitor budgets and labor, and coordinate with the Director to achieve financial goals while maintaining safety and quality.

Qualifications

• Must be at least 21 years of age.
• One (1) year of restaurant management experience preferred.
• Must have excellent customer service and communication skills.
• Must be able to stand and walk for extended periods of time throughout shift.
• Must be able to lift/maneuver up to 25 pounds.
• Must be able to obtain/maintain any necessary licenses and/or certifications

Responsibilities

• Monitor and oversee the operation of assigned restaurant to ensure compliance with company standards, policies, procedures and all Federal, State and local liquor, health and safety regulations.
• Responsible for personnel-related matters including but not limited to interviewing, hiring, training, scheduling, coaching, evaluating, promoting, counseling, and discharging.
• Ensure prompt and courteous service to customers; resolve guest complaints in an appropriate and timely manner.
• Assist the Director with budget goals and objectives and monitors financial aspects of the department.
• Represent the Food and Beverage Department in internal and external employee related matters.

Job description

Boyd Gaming Corporation in Missouri is seeking a Food & Beverage Outlet Manager to oversee daily restaurant operations, ensure guests receive prompt, courteous service, and uphold company standards.

You will manage scheduling, training, and performance of staff, monitor budgets and labor, and coordinate with the Director to achieve financial goals while maintaining safety and quality.