F&B Operations Manager: Casino Dining & Service

Aliante-Casino-Hotel-Spa-1; North Las Vegas (NV); On-site; USD 65,000 - 90,000; Full time

Job summary

Boyd Gaming Corporation seeks a seasoned Food & Beverage Operations Manager to oversee daily operations of outlets within our casino hotel. You will manage staffing, schedules, and training, review P&L, and ensure service standards while coordinating with kitchen and purchasing teams.

The role requires strong customer service and communication skills, 21+ years old, and ability to obtain required licenses. On-site based in North Las Vegas, NV with a focus on efficiency and guest satisfaction.

Qualifications

• Must be at least 21 years of age.
• Two (2) years of prior supervisory experience in food & beverage operations preferred.
• Must have thorough knowledge of service standards, beverage products, preparations, and presentation.
• Must have excellent customer service and communication skills.
• Experience with Microsoft Office products preferred.
• Extended periods of standing and walking.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Responsibilities

• Create, monitor, and forecast daily and monthly departmental profit and loss reports.
• Monitor service abilities to ensure all guest service meets established standards.
• Direct, motivate, and provide ongoing support to both front of the house and back of the house managers.
• Investigate complaints related to faulty cooking or quality of ingredients.
• Ability to make product and equipment purchasing decisions that benefit the hotel.
• Coordinate with Warehouse Operations and Purchasing Director.
• Initiate projects to improve productivity or efficiency for front or back of house staff.

Skills

Customer service

Communication

Leadership

Tools

Microsoft Office

Job description

Boyd Gaming Corporation seeks a seasoned Food & Beverage Operations Manager to oversee daily operations of outlets within our casino hotel. You will manage staffing, schedules, and training, review P&L, and ensure service standards while coordinating with kitchen and purchasing teams.

The role requires strong customer service and communication skills, 21+ years old, and ability to obtain required licenses. On-site based in North Las Vegas, NV with a focus on efficiency and guest satisfaction.