General Manager — Lead People, Profit, & Guest Experience

Postino Winecafe; Gilbert (AZ); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical with company contribution

Vision and Dental Insurance

401K with company match

Meal Discounts and Perks

Paid Parental Leave

Flexible Spending and Dependent Care

Teledoc Services for all team members

Vacation and earned paid sick time

Long Term Disability, Life Insurance,

AD&D

Thanksgiving and Christmas off

Job summary

Postino Winecafe in Gilbert, AZ seeks a General Manager to drive guest experience, people leadership and financial performance. You will lead a high-performing team, uphold brand standards, and manage store operations to achieve profitability.

The role requires ServSafe and Responsible Alcohol Certifications and 1 year GM or 3–5 years service-industry leadership. Hospitality or business degree is preferred; we value collaboration and community presence.

Qualifications

• 1 year of full-service restaurant General Manager experience or 3-5 years of service industry management experience.
• Bachelor’s or Associate’s degree in Hospitality, Management, or Business preferred.
• ServSafe and Responsible Alcohol Service Certifications are required.

Responsibilities

• Coach, develop, and engineer high-performing store leadership teams.
• Attract, retain, and grow talent across all levels, conducting performance reviews.
• Foster engagement through open communication, recognition, and team-building initiatives.
• Lead effective store communication and ensure smooth adoption of change initiatives.
• Uphold brand standards, systems, and execution to deliver exceptional guest experiences.
• Own full P&L accountability and drive sustained profitability.
• Use scorecards and insights to identify trends, opportunities, and improvements.
• Collaborate with ADs and the Lab to address local store needs and optimize operations.
• Promote the brand through local marketing and community partnerships.

Skills

Leadership

People management

Communication

Operational excellence

Education

Bachelor's or Associate's degree in Hospitality, Management, or Business

Tools

ServSafe Certification

Responsible Alcohol Service Certification

Job description

Postino Winecafe in Gilbert, AZ seeks a General Manager to drive guest experience, people leadership and financial performance. You will lead a high-performing team, uphold brand standards, and manage store operations to achieve profitability.

The role requires ServSafe and Responsible Alcohol Certifications and 1 year GM or 3–5 years service-industry leadership. Hospitality or business degree is preferred; we value collaboration and community presence.