Restaurant Operations Manager — Growth & Leadership

Jm Foods; Los Angeles (CA); On-site; USD 27,000 - 39,000; Full time

Job summary

Jersey Mike's in Los Angeles, CA is seeking a General Manager to oversee daily store operations, drive exceptional guest experiences, and lead a talented team in a fast-paced environment.

The GM will collaborate with experienced managers to develop leadership, staff training, hiring, and compliance with food safety standards, with strong growth opportunities in hospitality leadership.

Qualifications

• Experience in hospitality management with customer service focus.
• Minimum two years as a general manager in quick-service restaurants.
• Knowledge of food safety practices and kitchen operations.
• Strong leadership and training abilities.

Responsibilities

• Oversee daily store operations to ensure efficiency and service.
• Participate in staff training to enhance team performance.
• Supervise staff and foster a positive work environment.
• Conduct interviews and assist in hiring.
• Ensure compliance with food safety regulations and cleanliness.
• Collaborate with management to improve customer satisfaction.
• Handle customer inquiries and resolve issues promptly.

Skills

Hospitality management

Customer service

Leadership

Interpersonal skills

Education

High School Diploma

Tools

POS systems

Job description

Jersey Mike's in Los Angeles, CA is seeking a General Manager to oversee daily store operations, drive exceptional guest experiences, and lead a talented team in a fast-paced environment.

The GM will collaborate with experienced managers to develop leadership, staff training, hiring, and compliance with food safety standards, with strong growth opportunities in hospitality leadership.