General Manager - Growth, Culture & Ops

Jersey Mike's 601 2nd Avenue PCR611; City of Niagara Falls (NY); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Career advancement

GM bonus

401(k) matching

Medical insurance

Dental insurance

Vision benefits

Employee assistance program

PTO

Free meals

Employee discounts

Company events

Job summary

Jersey Mike's Subs is seeking a General Manager to oversee all store operations in a dynamic, high-energy environment. This full-time role focuses on sales growth, service quality, and a positive team culture in the Jersey Mike’s store.

The GM will drive profitability, supervise staff, and participate in strategic meetings. Starting salary is competitive, with opportunities for bonuses and career advancement within the company.

Qualifications

• At least 2 years of quick-service restaurant (QSR) experience.
• Serve Safe Certification required.
• Must have reliable transportation.
• Ability to stand for extended periods.
• Ability to lift up to 40 pounds.
• Must be able to work a minimum of 48 hours per week.

Responsibilities

• Oversee store sales and financial performance.
• Ensure high quality of service and customer satisfaction.
• Protect and grow store profitability and margins.
• Manage scheduling and labor cost efficiency.
• Lead employee training and development.
• Handle payroll and participate in management meetings and strategy sessions.

Skills

QSR experience

Serve Safe Certification

Reliable transportation

Standing long periods

Lifting 40 lbs

48 hours/week

Job description

Jersey Mike's Subs is seeking a General Manager to oversee all store operations in a dynamic, high-energy environment. This full-time role focuses on sales growth, service quality, and a positive team culture in the Jersey Mike’s store.

The GM will drive profitability, supervise staff, and participate in strategic meetings. Starting salary is competitive, with opportunities for bonuses and career advancement within the company.