Restaurant General Manager – Lead, Grow, Inspire

18011 Jersey Mike's Redmond Way; Redmond (WA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunities

Medical, dental, and vision insurance

Leadership development and training

Advancement into regional roles

Team member meal discounts

Supportive team-focused culture

Job summary

Jersey Mike's is seeking a General Manager to lead all aspects of the restaurant, driving outstanding guest experiences and strong financial performance. You will hire, train, and coach a high-performing team, foster a positive workplace culture, and ensure adherence to Jersey Mike's standards for quality and service.

The role emphasizes operational leadership, community engagement, and ongoing development of team members while delivering a 'Sub Above' guest experience in a fast-paced

Qualifications

• Previous restaurant management experience required
• Ability to manage labor, food costs, and profitability
• Strong communication and leadership skills
• Proven ability to coach and develop teams
• Thrive in a fast-paced, guest-focused environment

Responsibilities

• Lead the overall operation and performance of your restaurant
• Hire, train, coach, and develop a high-performing team
• Create a positive, engaging workplace culture built on teamwork, accountability, and respect
• Deliver an exceptional guest experience and ensure every customer receives a 'Sub Above' experience
• Drive sales growth while managing labor, food costs, and profitability
• Ensure consistent execution of Jersey Mike's standards for quality, cleanliness, and service
• Manage inventory, ordering, and cost controls to support performance
• Develop future leaders by coaching Crew Members, Shift Leaders, and Assistants
• Represent the Jersey Mike's brand within the local community

Skills

Leadership

Team Building

Operations

Guest Service

Financials

Communication

Problem-Solving

Integrity

Job description

Jersey Mike's is seeking a General Manager to lead all aspects of the restaurant, driving outstanding guest experiences and strong financial performance. You will hire, train, and coach a high-performing team, foster a positive workplace culture, and ensure adherence to Jersey Mike's standards for quality and service.

The role emphasizes operational leadership, community engagement, and ongoing development of team members while delivering a 'Sub Above' guest experience in a fast-paced