Restaurant Operations Manager — Drive Service & Profits

Pizza Hut; Madison Heights (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Pizza Hut in Madison Heights, MI seeks a Restaurant General Manager to lead daily operations, drive customer and team member satisfaction, and maximize profits. You will oversee HR, scheduling, inventory, and financial performance while maintaining high service standards.

The role requires at least 3 years in a restaurant environment with prior management experience, strong communication skills, and the ability to coach and develop others while ensuring strict cost controls.

Qualifications

• Proven leadership in a restaurant setting.
• Experience managing teams and coaching staff.
• Strong financial acumen and control of costs.

Responsibilities

• Provide overall leadership in the restaurant.
• HR functions: performance management, scheduling, recruitment, coaching and training.
• Control inventory, forecasting productivity, financial reporting, cost of sales and labor.
• Attain financial targets.
• Execute local marketing campaigns and promotions.
• Deposit cash daily and handle cash issues.
• Ensure compliance with OSHA and safety regulations.
• Monitor competitor promotions and market trends.
• Maintain high customer service standards.
• Coordinate with suppliers and ordering.
• Support District Manager in the market.

Skills

Leadership

People management

Customer service

Financial controls

Forecasting

Marketing

Cash handling

Scheduling

Communication

Job description

Pizza Hut in Madison Heights, MI seeks a Restaurant General Manager to lead daily operations, drive customer and team member satisfaction, and maximize profits. You will oversee HR, scheduling, inventory, and financial performance while maintaining high service standards.

The role requires at least 3 years in a restaurant environment with prior management experience, strong communication skills, and the ability to coach and develop others while ensuring strict cost controls.