Restaurant Operations Manager

Express Employment Professionals - Cincinnati East; Yuba City (CA); On-site; USD 34,000 - 41,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking a Restaurant Operations Manager to oversee all daily restaurant operations, deliver guest experiences, and drive financial performance. You will lead front- and back-of-house teams, implement best practices, monitor KPIs, control costs, and ensure compliance with health, safety, and labor regulations.

The role requires a hands-on leader who can optimize efficiency, train staff, and foster a culture of accountability and excellence

Qualifications

• 3+ years of restaurant management experience.
• Strong leadership, communication, and organizational skills.
• Proven ability to improve operational performance and team effectiveness.
• Experience with budgeting, scheduling, inventory management, and cost control.
• Knowledge of restaurant safety, sanitation, and labor regulations.

Responsibilities

• Direct daily restaurant operations to ensure efficiency, consistency, and profitability.
• Monitor service, food quality, cleanliness, and facility standards.
• Develop and implement operational procedures and best practices.
• Analyze key performance metrics and identify opportunities for improvement.
• Ensure compliance with health, safety, labor, and company regulations.
• Lead, coach, and develop management and hourly team members.
• Create a culture of accountability, professionalism, and continuous improvement.
• Recruit, train, schedule, and evaluate staff performance.
• Conduct regular team meetings and performance discussions.

Skills

Leadership

Communication

Organizational skills

Budgeting

Scheduling

Inventory management

Cost control

Restaurant management

Job description

Restaurant Operations Manager

Reports To: Owner / General Manager
Employment Type: Full-Time, $25-30/hr

Position Summary

The Restaurant Operations Manager is responsible for overseeing all aspects of daily restaurant operations, ensuring exceptional guest experiences, strong financial performance, and a culture of accountability and teamwork. This role provides leadership to front- and back-of-house teams, implements operational best practices, drives efficiency, and ensures compliance with company standards, policies, and procedures.

Key Responsibilities

Operations Management

• Direct daily restaurant operations to ensure efficiency, consistency, and profitability.
• Monitor service, food quality, cleanliness, and facility standards.
• Develop and implement operational procedures and best practices.
• Analyze key performance metrics and identify opportunities for improvement.
• Ensure compliance with health, safety, labor, and company regulations.

Leadership & Team Development

• Lead, coach, and develop management and hourly team members.
• Create a culture of accountability, professionalism, and continuous improvement.
• Recruit, train, schedule, and evaluate staff performance.
• Conduct regular team meetings and performance discussions.
• Recognize and reward employee achievements while addressing performance concerns.

Financial & Business Performance

• Manage labor, food, and operating costs to achieve budget goals.
• Monitor sales trends and implement strategies to increase revenue.
• Control inventory, reduce waste, and improve operational efficiency.
• Support marketing, catering, and community engagement initiatives.

Guest Experience

• Ensure exceptional customer service and hospitality standards.
• Resolve guest concerns promptly and professionally.
• Maintain a welcoming, clean, and organized environment for guests and employees.

Qualifications

• 3+ years of restaurant management experience.
• Strong leadership, communication, and organizational skills.
• Proven ability to improve operational performance and team effectiveness.
• Experience with budgeting, scheduling, inventory management, and cost control.
• Knowledge of restaurant safety, sanitation, and labor regulations.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift up to 40 pounds.
• Ability to work evenings, weekends, and holidays as needed.

Ideal Traits:

• Results-driven leader
• Operations-focused
• Strong communicator
• Problem solver
• Team builder
• Committed to continuous improvement and excellence.