Restaurant Operations Manager

Bigwhiskeys; Springfield, Northern (MO, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Job summary

Bigwhiskeys in Springfield, MO is seeking a General Manager to oversee planning, training, and leadership to achieve objectives in sales, service, quality, cleanliness, and guest satisfaction. You will ensure consistent food preparation per recipes, manage cash handling, schedule labor, and guide staff development while maintaining health, safety, and regulatory compliance.

This role requires 3+ years in FOH or assistant management, strong math and POS skills (R365, Toast), and the stamina for

Qualifications

• Be 21 years of age.
• Proficient in guest service and team leadership.
• 3+ years in FOH operations and/or assistant management.
• Strong math skills and cash handling ability including POS systems.

Responsibilities

• Ensure compliance with all policies, procedures, standards, and training programs.
• Provide welcoming guest service and courteous, responsive service at all times.
• Ensure food and products are prepared and served per recipes and standards.
• Lead and train staff to achieve sales, service, quality, and cleanliness goals.
• Manage cash receipts and reconcile per restaurant policies.

Skills

Guest service

Staff training

Leadership

Cash handling

Tools

R365

Toast POS

Job description

Bigwhiskeys in Springfield, MO is seeking a General Manager to oversee planning, training, and leadership to achieve objectives in sales, service, quality, cleanliness, and guest satisfaction. You will ensure consistent food preparation per recipes, manage cash handling, schedule labor, and guide staff development while maintaining health, safety, and regulatory compliance.

This role requires 3+ years in FOH or assistant management, strong math and POS skills (R365, Toast), and the stamina for