Food & Beverage Manager

Coma Coffee Roasters; Columbia Township (MO); On-site; USD 60,000 - 75,000; Full time

Job summary

Chris McD's Restaurant and Wine Bar in Mid-Missouri is seeking a General Manager/Front of House Manager to oversee daily operations and guest experience. This full-time role requires leadership of dining room and staff with focus on service quality in a fast-paced setting.

The ideal candidate will have fine dining experience, wine knowledge, and proficiency with Toast POS, inventory, Excel and Word, plus social media familiarity. In-person interviews and training will follow.

Qualifications

• Qualified applicants MUST have fine dining experience and previous experience in management.
• Applicants should have knowledge of wines, experience with point of sale systems (specifically Toast), inventory, Excel and Word, and familiarity with social media.
• Culinary knowledge or experience is not required but is helpful for this position.

Responsibilities

• Coordinate daily Front of the House and communicate with Back of the House.
• Deliver superior service and maximize customer satisfaction.
• Continuously touch tables and get to know guests.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods.
• Ensure sanitation and safety regulations are followed.
• Promote the brand in the local community and through events.

Skills

Management

Customer service

Fine dining

Toast POS

Inventory management

Excel

Social media

Tools

Toast POS

Excel

Word

Job description

Chris McD's Restaurant and Wine Bar is currently looking for a General Manager/Front of House Manager.

This position is full time, five days a week, with starting pay based on experience. Approximate full time schedule, and training schedule, is as follows. Applicants not able to work the following schedule weekly will not be considered.

Tuesday 1:30-5:00, Wednesday 1:00-11:30, Thursday 1:00-11:30, Friday 1:00-11:30, Saturday 1:00-12:00.

Chris McD's is an established restaurant and trend-setter in Mid-Missouri, which has been open for thirty-two years. The dining room seats 100 guests, with an additional 40 seats in the bar. We also feature a private dining room/additional seating for up to 55 people, and a newly added back patio with seating for 50. We are a silver account Certified Angus Beef member, serving only Choice or Prime rated steaks, as well as fresh seafood and local ingredients. We are known for having above average service and food, and are consistently rated as one of the finest dining establishments in Columbia.

The right candidate will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. You’ll oversee the dining room, check-in with customers and balance seating capacity. We’ll expect you to lead by example to uplift our staff during busy moments in our fast-paced environment.

Responsibilities include but are not limited to:

• Coordinate daily Front of the House and and communicate with Back of the House
• Deliver superior service and maximize customer satisfaction
• Continuously touching tables and getting to know guests
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Promote the brand in the local community through word-of-mouth, restaurant events, and social media
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
• Oversees opening and closing tasks and balances daily and nightly cash drawers.

Qualified applicants MUST have fine dining experience and previous experience in management. Applicants should have knowledge of wines, experience with point of sale systems (specifically Toast), inventory, Excel and Word, and familiarity with social media.

Culinary knowledge or experience is not required but is helpful for this position.

In-person interviews WILL BE REQUIRED for this position, as well as a lengthy training period with current management.