Restaurant Operations Manager

First Watch Restaurants; Murrysville (Westmoreland County); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player in daytime dining is seeking a dynamic Restaurant Operations Manager to join their team. This role emphasizes a people-first culture, ensuring employees are empowered to deliver exceptional service. With no night shifts and a chef-curated menu, you will lead daily operations, maintain food safety standards, and drive sales. Join a company that values its employees and offers numerous perks, including career growth opportunities and comprehensive health benefits. If you are passionate about creating memorable dining experiences, this is the perfect opportunity for you.

Benefits

Career Growth Opportunities

Comprehensive Health Benefits

Bonus Potential

Qualifications

• Experience in restaurant management with a focus on operations.
• Strong understanding of food safety and customer service.

Responsibilities

• Ensure smooth daily operations and high standards.
• Coach staff and manage training and performance.

Skills

Leadership

Customer Service

Food Safety Standards

Staff Training

Sales Management

Education

High School Diploma

Bachelor's Degree in Hospitality Management

Job description

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Our YOU FIRST Philosophy

In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That’s where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with independence to make decisions that provide an exceptional breakfast, brunch, or lunch experience for customers. We love our employees more than bacon, and that says a lot.

Overview

Our YOU FIRST Philosophy emphasizes employee well-being and customer satisfaction. We offer various perks including career growth opportunities, comprehensive health benefits, bonus potential, and more.

Responsibilities

As a Restaurant Operations Manager, your key responsibilities include:

• Supporting our You First culture and core values.
• Ensuring daily operations run smoothly and meet high standards.
• Following our recipes and sourcing great food.
• Achieving and exceeding sales and traffic goals.
• Coaching staff on the First Watch Five Steps of Service.
• Responding promptly to customer and employee concerns.
• Maintaining food safety standards and coaching in safe food handling.
• Recruiting and interviewing candidates.
• Securing company assets and understanding key responsibilities of each restaurant role.
• Training, coaching, recognizing performance, and managing administrative duties.

Who We Are

First Watch is a leading Daytime Dining concept known for made-to-order breakfast, brunch, and lunch. We pride ourselves on our chef-driven menu, numerous awards, and a strong community presence. We operate over 570 restaurants across 30 states. For more information, visit www.firstwatch.com.

First Watch is an equal opportunity employer and provides reasonable accommodations in compliance with the Americans with Disabilities Act.