Restaurant Operations Leader: Teams, Service & Growth

Torsap Thai Kitchen; Stamford (CT); On-site; USD 55,000 - 75,000; Full time

Job summary

Torsap Thai Kitchen is seeking a capable Restaurant Manager to lead daily operations and drive the guest experience. You will oversee kitchen and dining areas, supervise staff, and ensure compliance with safety standards.

The role requires strong leadership, financial awareness, and a customer-focused mindset to maintain quality and profitability. Evening and weekend flexibility is expected.

Qualifications

• Experience in restaurant management or related field.
• Strong leadership and communication skills.
• Excellent problem-solving and decision-making abilities.
• Knowledge of restaurant operations, customer service, and industry trends.
• Financial acumen and ability to manage budgets and analyze financial reports.
• Flexibility to work evenings, weekends, and holidays.
• Proficiency in computer software for scheduling, inventory management, and point-of-sale systems.

Responsibilities

• Oversee and coordinate all restaurant operations, including kitchen, dining area, bar, and front-of-house activities.
• Ensure compliance with health and safety regulations, cleanliness standards, and food handling procedures.
• Manage inventory, order supplies, and maintain equipment for smooth operations.
• Implement and maintain restaurant policies and procedures for efficient workflow.
• Recruit, train, and supervise restaurant staff; schedule shifts and manage coverage.
• Provide coaching, feedback, and performance evaluations to staff; address concerns.
• Uphold high standards of customer service and guest satisfaction; handle complaints.
• Monitor the budget, expenses, and revenue; analyze sales data to drive profitability.
• Collaborate with marketing on promotions and brand initiatives.

Skills

Leadership

Communication

Problem solving

Operations knowledge

Financial acumen

Flexibility

Scheduling software

Tools

Scheduling software

Inventory management software

POS systems

Job description

Torsap Thai Kitchen is seeking a capable Restaurant Manager to lead daily operations and drive the guest experience. You will oversee kitchen and dining areas, supervise staff, and ensure compliance with safety standards.

The role requires strong leadership, financial awareness, and a customer-focused mindset to maintain quality and profitability. Evening and weekend flexibility is expected.