Restaurant Operations Leader & Team Coach

Shake Shack; Minneapolis (MN); On-site; USD 51,000 - 63,000; Full time

Benefits offered by this job

Weekly pay

Performance bonus

Meal discounts

Corporate discounts

401k with match

Paid time off

Paid parental leave

Employee assistance program

Pre-tax commuter benefits

Parking benefits

Flexible spending accounts

Growth opportunities

Job summary

Shake Shack Minneapolis is seeking an experienced Restaurant Manager to lead daily operations, train staff, and deliver exceptional guest experiences. You will motivate teams, coach for excellence, and drive hospitality across shifts in a high-volume setting.

Responsibilities include program development to boost brand presence locally, ensuring sanitation and safety compliance, and managing financial aspects of restaurant operations.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Leadership

Coaching

Hospitality

Budgeting

Operations

Food safety

Customer service

Job description

Shake Shack Minneapolis is seeking an experienced Restaurant Manager to lead daily operations, train staff, and deliver exceptional guest experiences. You will motivate teams, coach for excellence, and drive hospitality across shifts in a high-volume setting.

Responsibilities include program development to boost brand presence locally, ensuring sanitation and safety compliance, and managing financial aspects of restaurant operations.