Restaurant Operations Leader: Service, Training & Compliance

GPM Investments, LLC; Richmond (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

GPM Investments, LLC is hiring a Subway Manager in Richmond, VA to lead daily restaurant operations at Subway. You will supervise staff, ensure food safety and cleanliness, deliver exceptional customer service, and manage scheduling, training, and inventories to meet health and business standards.

The role emphasizes leadership, teamwork, and maintaining quality service while adhering to company policies and local health regulations.

Qualifications

• 18 years of age or older.
• Ability to read, write, speak, and understand English.
• Basic math skills (addition, subtraction, division, and multiplication).
• Ability to lift 10 pounds frequently and up to 50 pounds occasionally.
• Willingness to lead and manage restaurant operations and staff.
• Experience interpreting health, safety and wage regulations is beneficial.

Responsibilities

• Directs staff to ensure food safety, product preparation, and cleanliness standards.
• Oversees staff training and development and conducts regular performance reviews.
• Maintains restaurant safety and security standards and prepares work schedules.
• Resolves customer complaints in a courteous and timely manner.
• Manages inventory, labor costs, and food cost to meet budget.
• Ensures proper signage, pricing, and product rotation.
• Trains and motivates employees, providing feedback and coaching.

Skills

Customer service

Staff leadership

Staff training

Communication

Problem solving

Job description

GPM Investments, LLC is hiring a Subway Manager in Richmond, VA to lead daily restaurant operations at Subway. You will supervise staff, ensure food safety and cleanliness, deliver exceptional customer service, and manage scheduling, training, and inventories to meet health and business standards.

The role emphasizes leadership, teamwork, and maintaining quality service while adhering to company policies and local health regulations.