Restaurant Operations Manager – Service & Training

GPM Investments, LLC; Amherst (VA); On-site; USD 40,000 - 48,000; Full time

Job summary

GPM Investments, LLC is seeking a Subway Manager to lead restaurant operations, ensure food safety and cleanliness, and deliver exceptional customer service. You will train staff, oversee scheduling, and coach employees to meet performance standards.

This role requires strong leadership, attention to detail, and adherence to health regulations while driving sales and managing costs in a fast-paced environment.

Qualifications

• 18 years of age or older.
• Ability to read, write, speak, and understand English.
• Basic math skills (addition, subtraction, division, and multiplication).
• Ability to lift 10 pounds frequently and up to 50 pounds occasionally.

Responsibilities

• Directs staff to ensure food safety, product preparation, and cleanliness standards.
• Oversees the training of the staff and participates in employee development.
• Resolves customer complaints in a courteous and timely manner.
• Monitors orders and inventory to maximize sales while maintaining costs.
• Manages labor and expenses within established guidelines and ensures compliance with health regulations.

Skills

Customer service

Staff management

Training

Leadership

Communication

Job description

GPM Investments, LLC is seeking a Subway Manager to lead restaurant operations, ensure food safety and cleanliness, and deliver exceptional customer service. You will train staff, oversee scheduling, and coach employees to meet performance standards.

This role requires strong leadership, attention to detail, and adherence to health regulations while driving sales and managing costs in a fast-paced environment.