Restaurant Operations Leader — Service & Profit

Efficientapply; Eloy (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Denny's is seeking a dedicated General Manager to lead the daily operations of a Denny's unit, ensuring service quality, food safety, and profitability. You will drive the Service Profit Chain, develop the team, and uphold brand standards while complying with policies and regulations.

Responsibilities include recruiting and training staff, monitoring staffing levels, delivering exceptional guest experiences, and using performance data to optimize sales and costs.

Qualifications

• Recruits, selects, trains, develops, and evaluates restaurant employees.
• Monitors staffing levels to ensure sufficient development and talent.
• Ensures training on workstations is implemented and followed.
• Identifies and develops internal candidates for management positions.
• Acts to ensure Service Profit Chain and brand standards are executed.

Responsibilities

• Manages daily activities to achieve excellence in restaurant operational performance.
• Provides an exceptional guest experience by ensuring proper training and accountability.
• Reviews and improves practices to enhance guest experience and resolve concerns.
• Maintains brand image of cleanliness, maintenance, and service.

Job description

Denny's is seeking a dedicated General Manager to lead the daily operations of a Denny's unit, ensuring service quality, food safety, and profitability. You will drive the Service Profit Chain, develop the team, and uphold brand standards while complying with policies and regulations.

Responsibilities include recruiting and training staff, monitoring staffing levels, delivering exceptional guest experiences, and using performance data to optimize sales and costs.