Restaurant Operations Leader — People & Service Champion

Pancheros Mexican Grill; Moline (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Pancheros Mexican Grill in Moline, IL, is seeking a General Manager to oversee daily restaurant operations and ensure adherence to company standards. You will supervise personnel, manage scheduling, and drive customer satisfaction while maintaining food quality and safety.

Strong leadership and English communication are essential for success. Responsibilities include hiring and training staff, forecasting labor needs, controlling costs, and ensuring proper cash handling.

Qualifications

• Ability to work with customers in a fast paced environment.
• Strong leadership and supervision skills.
• Experience in hiring, training and evaluating staff.
• Ability to enforce policies and procedures fairly.

Responsibilities

• Directly supervises restaurant operations and personnel.
• Hires, trains, supervises and evaluates staff; schedules attendance.
• Forecasts labor needs and manages expenses.
• Ensures compliance with safety, sanitation and quality standards.
• Monitors customer service and handles complaints to satisfaction.
• Oversees cash handling and financial accountability.

Skills

Leadership

Staff supervision

Customer service

English fluency

Education

Food handlers license

Job description

Pancheros Mexican Grill in Moline, IL, is seeking a General Manager to oversee daily restaurant operations and ensure adherence to company standards. You will supervise personnel, manage scheduling, and drive customer satisfaction while maintaining food quality and safety.

Strong leadership and English communication are essential for success. Responsibilities include hiring and training staff, forecasting labor needs, controlling costs, and ensuring proper cash handling.