Restaurant & Operations Leader — Drive Sales & Service

Lucky Strike Entertainment; Upper Chichester Township (Delaware County); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical/dental/vision plans

401(k) retirement plans

Employee stock purchase program

Employee assistance program (EAP)

Vacation/paid holidays/paid sick leave

Discounts on bowling, waterpark, and更多

Job summary

Lucky Strike Entertainment is seeking a Restaurant and Operations Manager to lead food and beverage, bar, and bowling operations across all shifts, and to build a high-performing hospitality team.

You will drive revenue, control costs, train hourly staff, and ensure guest satisfaction with a floor-first leadership style. Flexible availability and physical stamina are required.

Join a dynamic, award-winning company offering comprehensive benefits and employee discounts.

Qualifications

• 3 or more years of leadership in restaurant, hospitality, or high-volume operations.
• Proven ability to drive food and beverage sales.
• Experience training hourly leaders in fast-paced environments.
• Floor-first management style focused on guest experience.
• Solid financial acumen including labor, food cost, inventory, and P&L contribution.

Responsibilities

• Lead daily operations across food & beverage, bar, kitchen, bowling, and arcade, maintaining service flow and hospitality standards.
• Drive revenue through sales-focused service, upselling, guest engagement, and event support.
• Recruit, train, coach, and schedule teams that meet company standards and serve guests well.
• Own labor management, cost control, inventory accuracy, and daily financial targets.
• Stay on the floor supporting FOH and BOH, resolve guest issues in real time, and reinforce accountability.
• Ensure the center is operationally ready and guest-ready through high-volume shifts.

Skills

Leadership

Sales-driven

Staff training

Guest experience

Financial acumen

Job description

Lucky Strike Entertainment is seeking a Restaurant and Operations Manager to lead food and beverage, bar, and bowling operations across all shifts, and to build a high-performing hospitality team.

You will drive revenue, control costs, train hourly staff, and ensure guest satisfaction with a floor-first leadership style. Flexible availability and physical stamina are required.

Join a dynamic, award-winning company offering comprehensive benefits and employee discounts.