Restaurant Operations Leader: Guest-Focused & Profit-Driven

Dunkin' Donuts; Gainesville (GA); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Dunkin' Donuts is seeking a Restaurant Manager in Gainesville, GA to lead a fast-paced team and deliver exceptional guest experiences while upholding brand standards and profitability.

The role emphasizes strong leadership, coaching, and operational excellence, with responsibilities across opening/closing, budgeting, inventory, and customer service. Prior leadership in retail or hospitality is preferred.

Qualifications

• Experience leading restaurant teams.
• Fluent in English (written and spoken).
• Strong math and financial management skills.
• College degree preferred.

Responsibilities

• Recruit, hire, train and supervise restaurant team members.
• Lead and coach staff to foster teamwork and resolve conflicts.
• Oversee opening/closing procedures, cash handling, and inventory.
• Ensure health, safety, and sanitation standards are met.
• Monitor guest feedback and drive service improvement.
• Manage costs, waste, and profitability.
• Engage with local community and partnerships.
• Communicate priorities and results to the team.
• Execute new product rollouts including training and marketing.

Skills

Leadership

Customer service

English language

Basic computer skills

Time management

Problem solving

Team development

Communication

Education

College Degree preferred

Job description

Dunkin' Donuts is seeking a Restaurant Manager in Gainesville, GA to lead a fast-paced team and deliver exceptional guest experiences while upholding brand standards and profitability.

The role emphasizes strong leadership, coaching, and operational excellence, with responsibilities across opening/closing, budgeting, inventory, and customer service. Prior leadership in retail or hospitality is preferred.