Restaurant Manager: Lead Team, Drive Guest Experience

Dunkin' | ZSC Enterprises; Buford (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Dunkin’ in Buford, GA is seeking a Restaurant Manager to lead a fast-paced team in delivering friendly guest experiences and operational excellence. You will oversee opening/closing, cash control, inventory, and adherence to brand standards while driving sales growth.

The ideal candidate has leadership experience in retail or hospitality, strong communication skills, and a hands-on approach to training and staff development. A college degree is preferred.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English or the predominant language in your market.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality preferred or ability to show leadership.
• College Degree preferred.

Responsibilities

• Recruit, hire, train and supervise restaurant team members.
• Foster a positive work environment and coach staff.
• Oversee day-to-day operations, including opening/closing, cash handling, inventory, and brand standards.
• Ensure health, safety, sanitation, and guest-focused service.
• Monitor costs, waste, and profitability; manage vendor orders.
• Engage with the community and explore partnerships or sponsorships.
• Lead product rollouts with training, marketing, and sampling.
• Communicate goals and results to staff.

Skills

Leadership experience

Customer service orientation

Team management

Communication skills

Analytical skills

Time management

Problem solving

Training and development

Education

College Degree preferred

Basic computer skills

Fluent in English

Basic math and financial management

Job description

Dunkin’ in Buford, GA is seeking a Restaurant Manager to lead a fast-paced team in delivering friendly guest experiences and operational excellence. You will oversee opening/closing, cash control, inventory, and adherence to brand standards while driving sales growth.

The ideal candidate has leadership experience in retail or hospitality, strong communication skills, and a hands-on approach to training and staff development. A college degree is preferred.