Restaurant Manager: Lead Team & Delight Guests

Dunkin' | ZSC Enterprises; Gainesville (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Dunkin' in Gainesville, GA is seeking a Restaurant Manager to provide strong leadership, deliver great guest experiences, and ensure operational excellence in a single store. You will recruit, train, and supervise team members, manage daily operations, uphold health and safety standards, control costs, and implement brand initiatives.

The role demands hands-on leadership, excellent communication, and a customer-focused mindset.

Qualifications

• Basic computer skills required.
• Fluent in English or dominant market language.
• Basic math and financial management skills.
• Leadership experience in retail, restaurant or hospitality preferred.
• College degree preferred.

Responsibilities

• Lead and supervise restaurant team members and shift leaders.
• Oversee daily operations including opening/closing, cash handling, inventory, and brand standards.
• Train and develop staff and provide coaching and feedback.
• Ensure health, safety, and sanitation compliance.
• Drive guest satisfaction by delivering friendly service and addressing feedback.
• Monitor costs and productivity to maximize profitability.
• Engage with the local community and explore partnerships.

Skills

Basic computer skills

Fluent English

Leadership

Analytical skills

Team management

Time management

Education

College degree preferred

Job description

Dunkin' in Gainesville, GA is seeking a Restaurant Manager to provide strong leadership, deliver great guest experiences, and ensure operational excellence in a single store. You will recruit, train, and supervise team members, manage daily operations, uphold health and safety standards, control costs, and implement brand initiatives.

The role demands hands-on leadership, excellent communication, and a customer-focused mindset.