Restaurant Operations Leader: Guest Experience & Profit

Próximo Fort Wayne; Fort Wayne (IN); On-site; USD 65,000 - 90,000; Full time

Job summary

Próximo Fort Wayne in Fort Wayne, IN, is seeking a hands-on Restaurant General Manager to oversee all facets of daily operations in Fort Wayne, IN. You will ensure exceptional guest service, maintain staffing levels, and manage the P&L while upholding company standards and local laws.

Lead a team through budgeting, scheduling, training, and performance reviews, while promoting a welcoming, clean, and safe dining environment.

Qualifications

• Bachelor’s Degree or equivalent combination of education and experience.
• Minimum of 3 years of experience as salaried manager in full service, Fine or Casual dining.
• Experience with full service alcohol serving facility desirable.
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
• Demonstrated leadership skills, including coaching, directing, and motivating a team.
• Some exposure to P&L and sales building highly desirable.

Responsibilities

• Oversee every aspect restaurant operations.
• Ensure excellent guest service that meets or exceeds expectations.
• Ensure restaurant is adequately staffed to meet guest needs.
• Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
• Working with area supervisor to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs.
• Operate the business in accordance with the company policies and applicable laws.
• Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
• Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
• Maximizing table turnover, sales per guest, and sales per hour.
• Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.
• Monitor daily activities to ensure quality food and cleanliness standards.
• Meet the restaurant's P&L, and expense goals
• Promoting suggestive selling techniques.
• Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
• Prepare quarterly Sales and projections for area supervisor approval including follow up on store action plans.

Skills

Leadership

Coaching

P&L awareness

Budgeting

Staff management

Education

Bachelor’s Degree or equivalent combination of education and experience

Job description

Próximo Fort Wayne in Fort Wayne, IN, is seeking a hands-on Restaurant General Manager to oversee all facets of daily operations in Fort Wayne, IN. You will ensure exceptional guest service, maintain staffing levels, and manage the P&L while upholding company standards and local laws.

Lead a team through budgeting, scheduling, training, and performance reviews, while promoting a welcoming, clean, and safe dining environment.