Customer Experience Restaurant Manager — Growth & Benefits

Goodwin Recruiting; Fort Wayne (IN); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Performance-based incentives

Job summary

Goodwin Recruiting is seeking a Restaurant Manager with a customer experience focus for the Fort Wayne Market. You will lead daily operations, ensure exceptional service, supervise front- and back-of-house teams, and drive revenue through strong guest satisfaction.

The ideal candidate has 2–5+ years of restaurant management experience, excellent leadership, and a hands-on approach in a fast-paced hospitality setting. Competitive salary of $55,000–$60,000 plus incentives.

Qualifications

• 2–5+ years of restaurant management experience (preferred).
• Strong leadership and team-building skills.
• Excellent communication and problem-solving abilities.
• Proven track record of delivering high customer satisfaction.
• Ability to work flexible hours.
• Knowledge of restaurant operations, POS systems, and health regulations.

Responsibilities

• Lead daily restaurant operations while delivering a high-quality dining experience.
• Hire, train, and mentor front- and back-of-house staff.
• Optimize labor, food costs, and scheduling.
• Monitor sales, trends, and customer satisfaction metrics.
• Ensure compliance with health, safety, and sanitation regulations.
• Maintain cleanliness and presentation standards.

Skills

Leadership

Team-building

Communication

Problem-solving

Flexibility

POS systems

Health regulations

Job description

Goodwin Recruiting is seeking a Restaurant Manager with a customer experience focus for the Fort Wayne Market. You will lead daily operations, ensure exceptional service, supervise front- and back-of-house teams, and drive revenue through strong guest satisfaction.

The ideal candidate has 2–5+ years of restaurant management experience, excellent leadership, and a hands-on approach in a fast-paced hospitality setting. Competitive salary of $55,000–$60,000 plus incentives.