Restaurant Operations Leader (Guest Experience & Growth)

potomac-family-dining; Cumberland (MD); On-site; USD 40,000 - 55,000; Full time

Job summary

potomac-family-dining in Cumberland, Maryland is looking for a Restaurant Manager to oversee daily operations, ensuring guest satisfaction and team performance. This role involves managing both Front of House and Back of House operations, addressing guest complaints, and training team members.

Ideal candidates should have 1-2 years of experience in guest service and supervision, with a positive attitude and strong communication skills. The position requires a flexible schedule.

Qualifications

• 1-2 years of guest service experience required.
• 1-2 years of supervisory experience in casual dining preferred.
• ServSafe Alcohol and Food Certification is a plus.

Responsibilities

• Manage front and back of house operations during shifts.
• Ensure a high-quality guest experience and address complaints.
• Assist in training and developing team members.

Skills

Guest service experience

Supervisory experience

Positive attitude

Communication skills

Education

High School Degree or equivalent

Tools

Microsoft Suite

Applebee’s systems and software

Job description

potomac-family-dining in Cumberland, Maryland is looking for a Restaurant Manager to oversee daily operations, ensuring guest satisfaction and team performance. This role involves managing both Front of House and Back of House operations, addressing guest complaints, and training team members.

Ideal candidates should have 1-2 years of experience in guest service and supervision, with a positive attitude and strong communication skills. The position requires a flexible schedule.