Restaurant Operations Leader (Guest Experience & Growth)

potomac-family-dining; Prince Frederick (MD); On-site; USD 40,000 - 60,000; Full time

Job summary

Potomac Family Dining in Prince Frederick, MD is seeking a motivated individual for a supervisory role in our restaurant. This position entails overseeing front of house and back of house operations, ensuring a high-quality guest experience while leading the team.

Ideal candidates will have a high school diploma and prior guest service and supervisory experience. Responsibilities include managing staff, handling guest inquiries, and maintaining operational standards. Flexibility in scheduling is essential.

Qualifications

• 1-2 years of guest service experience.
• 1-2 years of supervisory experience in a casual dining setting.
• Able to work flexible hours, including evenings and weekends.

Responsibilities

• Manage front and back of house operations during shifts.
• Ensure prompt and friendly service according to company guidelines.
• Handle guest complaints and maintain a high-quality guest experience.

Skills

Guest service experience

Supervisory experience

Problem-solving

Communication skills

Education

High School Degree or equivalent

Tools

Microsoft Suite

Restaurant management software

Job description

Potomac Family Dining in Prince Frederick, MD is seeking a motivated individual for a supervisory role in our restaurant. This position entails overseeing front of house and back of house operations, ensuring a high-quality guest experience while leading the team.

Ideal candidates will have a high school diploma and prior guest service and supervisory experience. Responsibilities include managing staff, handling guest inquiries, and maintaining operational standards. Flexibility in scheduling is essential.