Dynamic Restaurant Ops Leader | Guest Experience

Dave & Buster's Management Corporation, Inc.; Avon (OH); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Disability

Employee Assistance Program

Buster’s Legacy Fund

401K matching plan

Free food

Free gameplay

Two brands under one roof

Equal Opportunity Employer

E-Verify in states where required

Job summary

Dave & Buster's Management Corporation, Inc./Main Event Entertainment seeks a Restaurant & Operations Manager to provide leadership, supervision, and strategic direction to improve business results and guest experiences. The role involves managing multi-brand operations with a focus on hospitality excellence and team development.

The position features competitive compensation, a quarterly bonus program, and comprehensive benefits.

Qualifications

• 21+ years of age
• 2+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Ability to lead a team to create a memorable guest experience
• True leadership capabilities
• The ability to work weekends, nights, and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

Job description

Dave & Buster's Management Corporation, Inc./Main Event Entertainment seeks a Restaurant & Operations Manager to provide leadership, supervision, and strategic direction to improve business results and guest experiences. The role involves managing multi-brand operations with a focus on hospitality excellence and team development.

The position features competitive compensation, a quarterly bonus program, and comprehensive benefits.