Restaurant Operations Leader & Guest Experience Champion

Torchy's Tacos; Rogers (AR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k)

Paid Time Off

Damn Good food discount for you and a+

Growth opportunities

Job summary

Torchy’s Tacos Rogers is seeking an Assistant Managing Partner to lead both BOH and FOH operations and uphold our high standards of food quality, safety, cleanliness, hospitality, and community engagement. You will develop team members to achieve excellence in a fast-paced environment.

You will manage kitchen operations, food quality, guest experience, local store marketing, and staffing while focusing on financial accountability and continuous improvement.

Qualifications

• 3+ years of restaurant management experience in a fast-paced environment.
• Proven ability to lead and develop diverse teams while maintaining high operational and hospitality standards.
• Comprehensive knowledge of food safety and restaurant operations best practices.
• Required state alcohol-server and Manager ServSafe certifications.
• Proficiency in managing budgets, schedules, and inventory.
• Ability to lift, push, pull, or carry objects up to 40 pounds and to stand or walk for extended periods.
• Bilingual English/Spanish is a plus.

Responsibilities

• Lead BOH (kitchen) and FOH (guest) operations to ensure consistent guest experiences.
• Maintain high standards of food quality, safety, cleanliness, and hospitality.
• Support local store marketing initiatives to drive guest traffic.
• Hire, train, and schedule team members across BOH and FOH.
• Mentor and develop team members to build future leaders.
• Manage food costs, labor, and overall operational efficiency.
• Ensure precise recipe adherence, portioning, and production tracking.
• Ensure compliance with health, safety, and regulatory requirements.
• Lead shifts focusing on quality, speed, hospitality, and safety.
• Evaluate Mystery Shop and DRA results and implement improvement plans.
• Provide training and development to team members; adapt to changing priorities.

Skills

Restaurant mgmt

Team leadership

Food safety

Budgets & inventory

Staff training

Shift management

Customer hospitality

Education

Manager ServSafe certification

State alcohol-server license

Job description

Torchy’s Tacos Rogers is seeking an Assistant Managing Partner to lead both BOH and FOH operations and uphold our high standards of food quality, safety, cleanliness, hospitality, and community engagement. You will develop team members to achieve excellence in a fast-paced environment.

You will manage kitchen operations, food quality, guest experience, local store marketing, and staffing while focusing on financial accountability and continuous improvement.