Restaurant Operations Leader & Guest Experience Champion

Paradox, Inc.; Maumee (OH); Sur place; USD 55 000 - 85 000; Plein temps

Résumé du poste

Schlotzsky's in Maumee, OH seeks a General Manager to lead restaurant operations, driving profitability while ensuring top-quality food, service, and sanitation. You will supervise Assistant Managers and Team Members, set labor schedules, train staff, and maintain guest relations to foster a positive dining experience.

The role requires strong communication, organizational and problem-solving skills, plus flexibility to work varied shifts and respond to business needs.

Qualifications

• Professional oral and written communication skills.
• Excellent organization and time management.
• Ability to work under pressure and solve problems.
• Able to take and give direction in a fast-paced environment.
• Flexible and team-oriented with strong attendance.

Responsabilités

• Direct daily restaurant operations to meet guest and financial goals.
• Develop and execute labor schedules to optimize staffing levels.
• Ensure food safety, cleanliness, and sanitation standards across the venue.
• Train and develop assistant managers and team members for growth.
• Monitor budgets and controllable costs; take corrective actions as needed.
• Maintain inventory and manage vendor relationships to reduce waste.
• Engage with local authorities and handle regulatory and governance issues.
• Promote guest relations and address guest complaints promptly and professionally.

Connaissances

Communication skills

Organization skills

Time management

Under pressure

Problem solving

Direction taking

Flexibility

Team player

Attendance & reliability

Description du poste

Schlotzsky's in Maumee, OH seeks a General Manager to lead restaurant operations, driving profitability while ensuring top-quality food, service, and sanitation. You will supervise Assistant Managers and Team Members, set labor schedules, train staff, and maintain guest relations to foster a positive dining experience.

The role requires strong communication, organizational and problem-solving skills, plus flexibility to work varied shifts and respond to business needs.