Mesa - Restaurant Leader

Columbia Hospitality, Inc.; Mesa (AZ); In loco; USD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Angry Chickz in Mesa, AZ is seeking a General Manager to oversee daily restaurant operations and drive guest satisfaction. You will lead recruitment, scheduling, and team development while ensuring financial performance and policy compliance.

The role focuses on maximizing guest engagement, maintaining quality standards, and coordinating seasonal promotions with other departments to optimize profits.

Competenze

• Knowledge of curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Knowledge of the structure and content of the English language including spelling and grammar.
• Knowledge of relevant equipment, policies, procedures, and strategies to promote effective security operations.

Mansioni

• Attract, recruit, develop, and retain team members aligned with the brand’s vision and culture.
• Prepare team schedules and assign duties for each shift.
• Maintain high engagement with guests and team members.
• Be responsible for guest frequency and recovery.
• Ensure quality service and guest satisfaction.
• Implement and follow company policies, goals, and procedures.
• Monitor food preparation methods, recipes, and portion sizes.
• Ensure compliance with health department regulations for cleanliness and temperature control.
• Plan and execute seasonal offers and promotions with other departments as needed.
• Manage restaurant inventory to ensure proper product control.
• Review and manage P&L statements to measure productivity and sales goals.

Conoscenze

Active Learning

Formazione

Education and Training knowledge

English Language knowledge

Public Safety and Security knowledge

Descrizione del lavoro

Summary:

The General Manager is responsible for managing the daily operations of the restaurant including the selection, development, and performance management of employees within the standards of Angry Chickz. In addition, they oversee inventory and ordering of food and supplies, optimize profits and ensure guests are satisfied with their dining experience.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

• Attract, recruit, develop, and retain team members that embrace the vision, values, and culture of Angry Chickz
• Prepare team schedules and assign specific duties for each shift.
• Maintain high levels of engagement with guests and team members
• Responsible for active guest frequency and recovery
• Quality standards of service and guest satisfaction
• Implement and follow all company policies, goals, objectives, and procedures as communicated by leadership.
• Monitor food preparation methods, recipes, and portion sizes.
• Monitor compliance with all health department regulations regarding restaurant cleanliness, food preparation and temperature control.
• Plan and properly execute all activities such as seasonal offers, and promotions with other departments as needed.
• Manage restaurant inventory to ensure proper management of product
• Review and manage P&L statements to measure productivity and restaurant sales goal.

To perform this job successfully, an individual must be able to perform each essential duty. The requirements below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications:

• Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

• Active Learning -Understanding the implications of new information for both current and future problem-solving and decision-making.