Restaurant Operations Leader — Guest Experience

Novecento; Florida; On-site; USD 55,000 - 75,000; Full time

Job summary

Novecento in Florida is seeking an experienced Restaurant General Manager to oversee daily operations, drive sales, manage costs, and lead a team to deliver exceptional guest service. The role demands hands-on leadership in a fast-paced, high-volume setting and a focus on staff development and operational excellence.

You will ensure policy compliance, quality food preparation, proper sanitation, and accurate cash handling while maintaining a positive and productive work environment.

Qualifications

• Experience managing a high-volume restaurant.
• Proven ability to train and develop staff.
• Strong communication and leadership skills.
• Ability to mentor and coach team members.
• Experience controlling costs and inventories.

Responsibilities

• Oversee planning, organizing, training and leadership to achieve objectives in sales, costs, retention, guest service and sanitation.
• Ensure guests receive welcome, friendly, and courteous service.
• Maintain food quality and sanitation per standards and recipes.
• Schedule labor to meet business activity while controlling costs.
• Make employment decisions and administer corrective actions as needed.
• Develop staff through ongoing training and professional development.
• Ensure compliance with health, safety and labor regulations.

Skills

Restaurant management

Staff training

Customer service

Communication

Conflict resolution

Inventory control

Tools

Toast

Restaurant 365

Hotschedules

Job description

Novecento in Florida is seeking an experienced Restaurant General Manager to oversee daily operations, drive sales, manage costs, and lead a team to deliver exceptional guest service. The role demands hands-on leadership in a fast-paced, high-volume setting and a focus on staff development and operational excellence.

You will ensure policy compliance, quality food preparation, proper sanitation, and accurate cash handling while maintaining a positive and productive work environment.