Restaurant Operations Leader | Guest Experience

Big Boy Restaurant Group; Fairfield (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Big Boy Restaurant Group in Fairfield, OH is seeking an Assistant Manager to oversee daily restaurant operations and lead the staff to deliver high-quality food and excellent service. You will enforce standards, manage scheduling, and support financial goals with the General Manager.

The role requires strong leadership, communication, and guest-focused service, with the ability to train and coach team members while maintaining safety and sanitation compliance.

Qualifications

• High school diploma or GED.
• Read, count, write and follow recipes accurately.
• Good communication and organizational skills.

Responsibilities

• Oversee daily operations and enforce policies and standards.
• Understand P&L and work with GM to meet financial goals.
• Manage staffing, training, and development.
• Coordinate with Marketing on promotions and guest experience.
• Maintain safety and sanitation standards.
• Assist in recruiting and scheduling staff.
• Ensure guest satisfaction and professional appearance.

Skills

Leadership

Customer service

English proficiency

Communication

Team coaching

Education

High school diploma

Tools

POS systems

Inventory control

Job description

Big Boy Restaurant Group in Fairfield, OH is seeking an Assistant Manager to oversee daily restaurant operations and lead the staff to deliver high-quality food and excellent service. You will enforce standards, manage scheduling, and support financial goals with the General Manager.

The role requires strong leadership, communication, and guest-focused service, with the ability to train and coach team members while maintaining safety and sanitation compliance.