Restaurant GM: Lead Operations & Guest Experience

Big Boy Restaurant Group; Fairfield (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

Big Boy Restaurant Group in Fairfield, OH is seeking an Executive General Manager to lead the restaurant's performance, uphold operational standards, and build a team that delivers guest recognition and top-quality food in a clean, welcoming environment.

You will drive sales, manage P&L, recruit and develop managers, coach staff, and ensure safety and sanitation while maintaining guest satisfaction and community goodwill.

Qualifications

• High school diploma or GED required.
• Experience in restaurant operations and team leadership.
• Ability to work long hours, lift up to 50 lbs, and stand for extended periods.

Responsibilities

• Oversee daily restaurant operations and enforce policies.
• Manage P&L and communicate financial goals.
• Drive sales and maintain high service standards.
• Recruit, interview, and develop assistant managers and shift leaders.
• Ensure safety, sanitation and proper training of staff.
• Lead promotions coordinated by Marketing.

Skills

Leadership

Operations management

Guest service

Communication

Staff development

Scheduling

Sanitation standards

English proficiency

Education

High School Diploma or GED

Job description

Big Boy Restaurant Group in Fairfield, OH is seeking an Executive General Manager to lead the restaurant's performance, uphold operational standards, and build a team that delivers guest recognition and top-quality food in a clean, welcoming environment.

You will drive sales, manage P&L, recruit and develop managers, coach staff, and ensure safety and sanitation while maintaining guest satisfaction and community goodwill.