Restaurant & Operations Leader — Growth, Perks & Fun

Dave & Buster's Inc.; Livonia (MI); On-site; USD 59,000 - 69,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus

Health benefits

Dental & Vision

Long & Short-term Disability

Employee Assistance

Legacy Fund

401K match

Free meals

Free gameplay

Leadership team

Job summary

Dave & Buster's Inc. in Livonia, MI is seeking a Restaurant & Operations Manager to provide leadership, supervision, and strategic direction, aimed at improving guest experience and business results.

You will oversee all operations, drive guest satisfaction, and coach a high-performing team in a busy entertainment-focused setting. The role requires strong leadership, ability to manage COGS and labor, and a willingness to work weekends, nights, and holidays in a fast-paced environment.

Qualifications

• 2+ years of restaurant/hospitality experience.
• Proficient in managing cost of goods sold and labor.
• Ability to lead a team to create a memorable guest experience.
• True leadership capabilities.
• Ability to work weekends, nights, and holidays.
• Comfortable working in a fast-paced, noisy environment.

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations.
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions.
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and professional development.
• Living our core values with the management team to achieve timely results.

Skills

Leadership

Guest experience

Staff coaching

Work ethic

Job description

Dave & Buster's Inc. in Livonia, MI is seeking a Restaurant & Operations Manager to provide leadership, supervision, and strategic direction, aimed at improving guest experience and business results.

You will oversee all operations, drive guest satisfaction, and coach a high-performing team in a busy entertainment-focused setting. The role requires strong leadership, ability to manage COGS and labor, and a willingness to work weekends, nights, and holidays in a fast-paced environment.