Restaurant Operations Leader & Growth Coach

Shake Shack Enterprises, LLC; Louisville (KY); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Weekly Pay and Performance bonuses

Shake Shack Meal Discounts

Medical, Dental, and Vision Insurance

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Pre-Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care

Development and Growth Opportunities

Job summary

Shake Shack Enterprises, LLC in Louisville, Kentucky is seeking an experienced Restaurant Manager to lead daily operations of a high-volume Shack location. You will drive guest satisfaction, coach team members, and uphold brand standards while controlling costs and scheduling with precision.

You’ll train staff, implement promotional plans, and ensure sanitation and safety compliance, all within a fun, inclusive culture that rewards performance and teamwork.

Qualifications

• Experience leading a high-volume restaurant and coaching teams.
• Strong understanding of food safety, sanitation, and health codes.
• Ability to manage budgets, scheduling, and labor costs.
• Excellent guest service and leadership skills.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word‑of‑mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant management

People management

Leadership

Budgeting

Tools

POS systems

Sanitation knowledge

Job description

Shake Shack Enterprises, LLC in Louisville, Kentucky is seeking an experienced Restaurant Manager to lead daily operations of a high-volume Shack location. You will drive guest satisfaction, coach team members, and uphold brand standards while controlling costs and scheduling with precision.

You’ll train staff, implement promotional plans, and ensure sanitation and safety compliance, all within a fun, inclusive culture that rewards performance and teamwork.