Restaurant & Operations Leader: Grow, Inspire, Delight Guests

Dave & Buster's Inc.; Tempe (AZ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Quarterly bonus

Employee assistance program

Legacy fund

401K matching

Free food

Free gameplay

Career growth

Job summary

Dave & Buster's Inc./Main Event Entertainment in Tempe, AZ seeks an Restaurant & Operations Manager to provide overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.

You will drive hourly team performance, coach staff, and partner with management to ensure a consistent, high-quality guest experience across all shifts in a fast-paced, entertaining environment.

Qualifications

• 21+ years of age
• 2+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Ability to lead a team to create a memorable guest experience
• True leadership capabilities
• The ability to work weekends, nights, and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and professional development
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

Job description

Dave & Buster's Inc./Main Event Entertainment in Tempe, AZ seeks an Restaurant & Operations Manager to provide overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.

You will drive hourly team performance, coach staff, and partner with management to ensure a consistent, high-quality guest experience across all shifts in a fast-paced, entertaining environment.