Restaurant Operations Leader: Elevate Service & Profits

Cloudland At Mclemore Resort Lookout Mountain, Curio By Hilton; Rising Fawn (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Daily Pay

Hotel discount program

Uniforms Provided

Health insurance

Dental insurance

Vision insurance

Life insurance

Tuition reimbursement

401k with employer match

Food and beverage discounts

Job summary

Cloudland at McLemore Resort seeks a Restaurant Shift Supervisor to lead daily dining operations, partner with culinary staff, and drive guest satisfaction with quality service. The role focuses on staffing, training, and maintaining standards in a hospitality-forward environment.

You'll manage promotions, ensure safety and sanitation, and respond to guest needs to maximize guest loyalty and revenue in a resort setting.

Qualifications

• Two to Four-year college degree or equivalent education/experience.
• Minimum of two-year experience in the food and beverage industry.
• Possess excellent oral, written and presentation skills.
• Ability to delegate, manage manpower and establish priorities consistent with department/hotel objectives.

Responsibilities

• Oversee shift operations in the restaurant and coordinate with kitchen staff to ensure smooth service, safety and quality.
• Supervise restaurant associates: interview, hire, schedule, train, develop and coach; conduct performance reviews as needed.
• Develop and implement promotions, displays and buffet presentations to capture more in-house guests and local market share.
• Ensure compliance with alcohol regulations and sanitation standards; monitor bar profitability and portion control.
• Respond to guest needs and feedback to ensure a high-quality experience and encourage repeat business.

Skills

Leadership

Communication

Staff training

Food & beverage operations

Guest service

Education

Two to Four-year college degree or equivalent

Job description

Cloudland at McLemore Resort seeks a Restaurant Shift Supervisor to lead daily dining operations, partner with culinary staff, and drive guest satisfaction with quality service. The role focuses on staffing, training, and maintaining standards in a hospitality-forward environment.

You'll manage promotions, ensure safety and sanitation, and respond to guest needs to maximize guest loyalty and revenue in a resort setting.