Restaurant & Operations Leader: Elevate Guest Experience

Dave & Buster's Inc.; Livonia (MI); On-site; USD 59,000 - 69,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus

Health/Dental/Vision

Employee Assistance

Legacy Fund

401K matching

Free food

Free gameplay

Leadership team

Fun work environment

Career growth

Dual brands opportunities

Job summary

Dave & Buster's Inc. in Livonia, MI is seeking a Restaurant & Operations Manager to lead daily operations across our fast-paced restaurant and entertainment venue. You will drive guest satisfaction, supervise teams, and execute strategic initiatives to boost results and uphold our standards.

The role requires strong leadership, the ability to manage costs and labor, and a commitment to delivering a memorable guest experience. Weekend, night, and holiday coverage is expected.

Qualifications

• 2+ years of Restaurant/Hospitality Experience.
• Proficient in managing cost of goods sold and labor.
• Ability to lead a team to create a memorable guest experience.
• Willingness to work weekends, nights, and holidays.
• Excellent communication and leadership capabilities.

Responsibilities

• Developing and leading hourly team members to exceed guest's expectations
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and professional development
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

Skills

Leadership

Team management

Guest experience

Communication

Problem solving

Job description

Dave & Buster's Inc. in Livonia, MI is seeking a Restaurant & Operations Manager to lead daily operations across our fast-paced restaurant and entertainment venue. You will drive guest satisfaction, supervise teams, and execute strategic initiatives to boost results and uphold our standards.

The role requires strong leadership, the ability to manage costs and labor, and a commitment to delivering a memorable guest experience. Weekend, night, and holiday coverage is expected.