Restaurant Operations Leader: Drive Guest Experience & Profits

Waffle House, Inc.; Kansas City (MO); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

Waffle House, Inc. in Kansas City, MO, seeks a hands-on restaurant general manager to lead daily operations, drive guest satisfaction, and ensure smooth production on the grill while adhering to safety standards.

You will manage P&L, control food costs, oversee labor budgets and scheduling, and coach team members to deliver consistent, pleasant dining experiences for every guest.

Qualifikationen

• Leads restaurant teams to meet goals and standards.
• Excellent interpersonal skills and guest focus.

Aufgaben

• Lead daily production and service on the grill and with front-of-house.
• Manage sales and profit projections (P&L).
• Control food costs and monitor budgets.
• Oversee labor budgeting, scheduling, and staffing.
• Ensure smooth operations and pleasant dining experiences for customers.

Kenntnisse

Leadership

Customer interaction

People management

Restaurant experience

Jobbeschreibung

Restaurant Manager Responsibilities Include:

• Leading from the front with regard to Production and Service (daily operations) of the restaurant.
• Management of sales and profit projections (P&L).
• Food cost controls.
• People management including labor budgets, scheduling, etc.
• We want you to be comfortable interacting with customers and associates and, at the same time, manage production on the grill while adhering to food safety regulations.
• You will ensure your restaurant runs smoothly and customers have pleasant dining experiences.

Qualifications:

• To be successful in this role, you’ll need leadership skills and a can-do attitude.
• Experience working in the restaurant industry.
• Excellent interpersonal skills.
• Ability to professionally address customer complaints.