General Manager

Eddie & Vinny's Coastal Italian; Florida; Vor Ort; USD 85.000 - 140.000; Vollzeit

Zusammenfassung

Eddie & Vinny's Coastal Italian is seeking a Restaurant General Manager to lead daily operations in Florida. You will oversee staff, guest satisfaction, and profitability, while ensuring health and safety standards are met.

You will drive performance, manage budgets and inventory, and collaborate with kitchen teams to optimize menus and guest experiences. This role demands strong leadership and a hands-on approach to results.

Qualifikationen

• A minimum of 5 years of experience in restaurant management, with extensive knowledge of restaurant operations.
• Proficiency in industry-standard software for reservations, scheduling and financial management.
• Strong leadership with a track record of building capable teams and applying best practices.
• Excellent organizational, communication and interpersonal skills for multitasking in a fast-paced environment.
• Deep understanding of P&L, budgeting and cost controls.
• Availability to work evenings, weekends and holidays.
• Current food safety certification and up-to-date knowledge of food and beverage regulations.

Aufgaben

• Direct comprehensive restaurant operations across all service areas.
• Use advanced technology tools to streamline operations and guest satisfaction.
• Develop and implement sales and profitability strategies.
• Lead, inspire and train staff to maintain high performance and service standards.
• Manage shift operations including scheduling, training and performance reviews.
• Create a positive and productive work environment for all employees.
• Oversee budgeting, P&L, cash handling and financial reporting.
• Manage inventory, control costs and liquor variances.
• Handle customer complaints and resolve issues to ensure satisfaction.
• Collaborate with kitchen staff on menus meeting demand and seasons.
• Monitor feedback and implement improvements to dining experience.
• Ensure compliance with health and safety regulations and food safety standards.
• Maintain compliance with local, state, and federal health, safety and employment regs.
• Handle HR issues and urgent communications with staff.
• Review and update compliance protocols and training.
• Participate in community events and foster local business relations.
• Ensure efficient operation of private event segments and guest satisfaction.
• Perform other duties as assigned, providing flexible leadership.

Kenntnisse

Leadership

Staff management

Financial management

Communication

Food safety knowledge

Tools

Reservations software

Scheduling software

Financial management software

Jobbeschreibung

Position Objective:

The Restaurant General Manager is the operational leader of the restaurant, responsible for the overall management of the day-to-day operations, including overseeing staff, ensuring guest satisfaction, and maintaining operational efficiency. This role involves significant management responsibilities, including financial performance, staff development, and adherence to health and safety standards.

Essential Duties and Responsibilities:

Operational Leadership:

• Direct comprehensive restaurant operations, ensuring optimal performance across all service areas.
• Employ various advanced technology tools to streamline restaurant operations and improve guest satisfaction, ensuring seamless service delivery and efficient management.
• Develop and implement effective sales and profitability strategies.

Leadership and Staff Management:

• Lead, inspire, and train staff to promote a culture of high performance and exceptional customer service.
• Manage shift operations, including scheduling, staff training, and performance evaluation.
• Create and maintain a positive and productive work environment for all employees.

Financial Management:

• Oversee financial activities including budgeting, P&L management, cash handling, and financial reporting.
• Manage inventory, control costs, and execute accurate liquor inventory assessments to track variances.

Guest Experience and Compliance:

• Handle customer complaints and resolve issues, ensuring guest satisfaction and repeat business.
• Collaborate with kitchen staff to develop menus that meet market demand and seasonal trends.
• Monitor customer feedback and implement necessary operational improvements to enhance the dining experience.
• Ensure strict compliance with all health and safety regulations, including food safety standards.

Regulatory and Administrative Responsibilities:

• Maintain full compliance with local, state, and federal regulations concerning health, safety, and employment.
• Handle HR issues and communicate effectively on urgent matters.
• Regularly review and update compliance protocols and staff training to meet industry standards.

General Functions & Responsibilities:

• Actively participate in community events and foster relationships with local businesses and stakeholders.
• Ensure the efficient operation of private event segments, enhancing service delivery and guest satisfaction.
• Perform other duties as assigned, providing flexible and responsive leadership.

Requirements:

• A minimum of 5 years of experience in restaurant management, with extensive knowledge of restaurant operations.
• Demonstrated proficiency in using industry-standard software and systems for reservations, scheduling, and financial management.
• Strong leadership skills, with a proven track record of developing successful teams and implementing operational best practices.
• Excellent organizational, communication, and interpersonal skills, capable of managing multiple priorities in a high-paced environment.
• Deep understanding of P&L statements, budgeting processes, and cost control measures.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Must possess a current food safety certification and remain knowledgeable about the latest food and beverage regulations.