Operations Manager- Restaurant

Waffle-House; Natural Bridge Junction (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

Waffle-House in Bridgeton, MO is seeking a Restaurant Manager to lead daily restaurant operations, oversee production and service, and drive sales and profitability while maintaining food safety standards.

Ideal candidates have restaurant industry experience, strong interpersonal skills, and the ability to professionally handle customer complaints to ensure a consistently excellent dining experience.

Qualifications

• Leadership skills and a can-do attitude.
• Experience working in the restaurant industry.
• Excellent interpersonal skills.
• Ability to professionally address customer complaints.

Responsibilities

• Lead daily operations and production/service in the restaurant.
• Manage sales and profit projections (P&L).
• Control food costs.
• Oversee people management including labor budgets and scheduling.
• Interact with customers and associates while ensuring smooth operations.
• Ensure customers have pleasant dining experiences.

Skills

Leadership

Restaurant experience

Interpersonal skills

Customer complaints handling

Job description

Restaurant Manager Responsibilities Include:

• Leading from the front with regard to Production and Service (daily operations) of the restaurant.
• Management of sales and profit projections (P&L).
• Food cost controls.
• People management including labor budgets, scheduling, etc.
• We want you to be comfortable interacting with customers and associates and, at the same time, manage production on the grill while adhering to food safety regulations.
• You will ensure your restaurant runs smoothly and customers have pleasant dining experiences.

Qualifications:

• To be successful in this role, you’ll need leadership skills and a can-do attitude.
• Experience working in the restaurant industry.
• Excellent interpersonal skills.
• Ability to professionally address customer complaints.